Frequently Asked Questions
Everything you need to know about bringing Eviva luxury into your home.
What is the standard shipping timeframe for furniture orders?
Most in-stock items ship within 3-5 business days. Larger furniture pieces delivered via freight typically arrive within 2-4 weeks depending on your location.
Do you offer White Glove delivery and assembly?
Yes, we offer premium White Glove delivery on select items, which includes room-of-choice placement, professional assembly, and removal of all packaging materials.
What is your return policy for home decor and vanities?
We accept returns on most items within 30 days of delivery, provided they are in their original packaging and unused condition. Please note that custom or made-to-order pieces are final sale.
Are your bathroom vanities pre-assembled?
The majority of Eviva vanities arrive fully assembled to ensure structural integrity, though some hardware and countertops may require minor attachment upon arrival.
What kind of warranty do you provide on your products?
We offer a 1-year limited manufacturer's warranty on all products covering defects in materials and workmanship under normal residential use.
Can I request finish samples before placing a large order?
Absolutely. We understand the importance of color matching. You can order swatches for our most popular wood finishes and stone countertop materials directly through our site.